14days from delivery
- Refund
- Original payment method (original shipping not refunded)
- Cost to return
- Free courier service (US, where available)
Sale and final-sale items
- Final sale: Cosmetics, underwear, tights, socks
- Final sale: Hair accessories
Good to know
- Swimwear and lingerie need the hygiene strip
- No online exchanges
US vs Canada
Checked on Zimmermann's Canada site.
- Window
- 14 days from delivery
- Cost to return
- Free courier returns where available
Bought something from Zimmermann?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Zimmermann's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.