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Stores / Nordstrom

Nordstrom return policy

No fixed time limit. Nordstrom handles returns case by case.

∞no fixed limit
Refund
Original payment method
Cost to return
Free (print a label, QR code at USPS/FedEx, or any store)
Price adjustment
Offered; request it from your Nordstrom account

Sale and final-sale items

  • Final sale: Gift cards
  • Final sale: Watchfinder & Co. pre-owned watches
  • Final sale: Car seats unless unopened
  • Final sale: Some special-occasion and designer items once the tag is removed

Good to know

  • Items from third-party sellers have their own return-by dates
  • Online orders can also go back to Nordstrom Rack (not fine jewelry or designer)

US vs Canada

Nordstrom doesn't sell online in Canada. Nordstrom closed its Canadian business in 2023

Bought something from Nordstrom?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Source: Nordstrom's returns page · checked 2026-10-13. Policies change; confirm on the store's site before you ship a return.