30days from shipping
- Refund
- Original payment method
- Cost to return
- Free in store; $4.95 deducted for drop-off point returns
Sale and final-sale items
- Final sale: Personalized items
- Final sale: Swimwear without the hygiene strip
- Final sale: Opened cosmetics and fragrances
Good to know
- Return in the same country/region you ordered from
US vs Canada
Checked on Zara's Canada site.
- Window
- 30 days from shipping
- Cost to return
- Free in store; drop-off fee not stated on the Canada page
Bought something from Zara?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Zara's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.