Stores / Zappos
Zappos return policy
Return items in new condition within 60 days of receiving your order.
60days from delivery
- Refund
- Original payment method
- Cost to return
- Free anywhere in the US
Sale and final-sale items
- Final sale: Items marked Final Sale
Good to know
- Returns that don't meet the policy can get a restocking fee of up to 50%.
US vs Canada
Zappos doesn't sell online in Canada. Zappos doesn't ship outside the US (except territories and APO/FPO).
Bought something from Zappos?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Zappos's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.