Stores / Vans

Vans return policy

Online returns can be started within 30 days of purchase.

30days from your order
Refund
Original payment method
Cost to return
See store
Price adjustment
Price-drop guarantee within 14 days

Sale and final-sale items

  • Final sale: Custom shoes

Good to know

  • PayPal, Klarna and Apple Pay orders can't be returned in store

US vs Canada

Checked on Vans's Canada site.

Window
30 days from order
Cost to return
Free

Bought something from Vans?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Source: Vans's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.