Stores / Urban Outfitters
Urban Outfitters return policy
Refund to your original payment within 30 days of delivery; after that, e-credit only, up to one year.
30days from delivery
- Refund
- Original payment within 30 days; e-credit after
- Cost to return
- $5 restocking fee for most mailed returns; free in US and Canada stores
- After that
- e-merchandise credit until day 365
- Holiday
- Orders 2026-10-01 to 2026-12-24 can be returned until 2027-01-31
Sale and final-sale items
- Final sale: Sale items bought with an extra sale-on-sale discount
- Final sale: Further-sale items ending in $.95
- Final sale: Made-to-order furniture
Good to know
- UO MRKT items follow the seller's policy
US vs Canada
Checked on Urban Outfitters's Canada site.
- Window
- 30 days from delivery
- Cost to return
- Free in Canada and US stores; by mail see the Canadian page
Bought something from Urban Outfitters?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Urban Outfitters's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.