Stores / Tilley
Tilley return policy
Refunds on new, unwashed, unworn items within 30 days of purchase.
30days from your order
- Refund
- Original payment method, within 10 business days
- Cost to return
- Prepaid label via the returns portal
- Holiday
- Orders 2026-11-01 to 2026-12-31 can be returned until 2027-01-31
US vs Canada
Checked on Tilley's Canada site.
- Window
- 30 days from order
- Cost to return
- Free return label in Canada too
Bought something from Tilley?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Tilley's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.