14days from delivery
- Refund
- Original payment method (store-credit purchases back as credit)
- Cost to return
- $3.99 restocking fee per item
Sale and final-sale items
- Final sale: Final sale items
Good to know
- Original shipping isn't refunded.
US vs Canada
Checked on thredUP's Canada site.
- Window
- 14 days from delivery
- Cost to return
- Buy your own return label and mail it to ThredUp
Bought something from thredUP?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: thredUP's returns page · checked 2026-10-14. Policies change; confirm on the store's site before you ship a return.