Stores / The North Face
The North Face return policy
Returns within 30 days of purchase. Unused, unwashed, unaltered.
30days from your order
- Refund
- Original payment method
- Cost to return
- See store
Good to know
- PayPal, Klarna and Apple Pay orders can't be returned in store
US vs Canada
Checked on The North Face's Canada site.
- Window
- 30 days from order
- Cost to return
- Free (QR code at Canada Post or Purolator)
Bought something from The North Face?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: The North Face's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.