Stores / SSENSE
SSENSE return policy
Request the return within 30 calendar days of delivery. Original condition with all packaging and tags.
30days from delivery
- Refund
- Original payment method
- Cost to return
- Free prepaid label in the US and Canada
Sale and final-sale items
- Final sale: Items marked Final Sale
- Final sale: Face masks
- Final sale: Candles, fragrances, oils, aerosols, battery electronics
- Final sale: Sexual wellness items
Good to know
- No direct exchanges: return and reorder
- Swimwear and intimates need the hygiene sticker intact
- Keep the postage receipt until refunded
US vs Canada
Checked on SSENSE's Canada site.
- Window
- 30 days from delivery
- Cost to return
- Free prepaid label in the US and Canada
Bought something from SSENSE?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: SSENSE's returns page · checked 2026-10-13. Policies change; confirm on the store's site before you ship a return.