Stores / Simons
Simons return policy
Regular-price items: 30 days from receiving your order. Sale items: 10 days.
30days from delivery
- Refund
- Original payment method
- Cost to return
- C$9.99 + tax per return request for non-members; free for members
Sale and final-sale items
- Simons sale items must be returned within 10 days.
Good to know
- Members get 45–60 days on regular-price items
- Online requests under C$10 aren't accepted
Canada vs US
Not confirmed: Simons' returns page didn't show whether US orders are accepted.
- Window
- 30 days from delivery
- Cost to return
- C$9.99 + tax per return request for non-members; free for members
Bought something from Simons?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Simons's returns page · checked 2026-10-13. Policies change; confirm on the store's site before you ship a return.