Stores / Shopbop
Shopbop return policy
Drop off within 30 days of delivery. Free if the carrier scans it within 15 days.
30days from delivery
- Refund
- Original payment method
- Cost to return
- Free within 15 days of delivery; $10 label fee for days 16–30 (reported)
Sale and final-sale items
- Final sale: Final Sale items
Good to know
- Shoes must come back in the original box
US vs Canada
Checked on Shopbop's Canada site.
- Window
- 30 days from delivery
- Cost to return
- DHL online return at a fixed rate (free returns within 15 days are a US offer)
Bought something from Shopbop?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Shopbop's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.