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Stores / SHEIN

SHEIN return policy

Most items can be returned within 30 days of delivery.

30days from delivery
Refund
Original payment method
Cost to return
First return per order free; later returns may have a fee (Fair Use Policy)

Sale and final-sale items

  • Final sale: Bodysuits
  • Final sale: Lingerie and underwear
  • Final sale: Jewelry and accessories
  • Final sale: Clearance items
  • Final sale: Items whose page says returns aren't supported

US vs Canada

Checked on SHEIN's Canada site.

Window
30 days from delivery
Cost to return
First return per order free at Canada Post; later returns may have a fee

Bought something from SHEIN?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Source: SHEIN's returns page · checked 2026-10-14. Policies change; confirm on the store's site before you ship a return.