Stores / Quay
Quay return policy
Unworn full-price sunglasses: refund within 15 days of delivery, exchange within 30.
15days from delivery
- Refund
- Original payment method
- Cost to return
- See the refund policy
- After that
- exchanges only until day 30
US vs Canada
Checked on Quay's Canada site.
- Window
- 15 days from delivery
- Cost to return
- See the refund policy
- Sells to Canada in CAD under the same policy.
Bought something from Quay?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Quay's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.