Stores / Promesa
Promesa return policy
Returns within 15 days of delivery. $10 deducted or charged for returns.
15days from delivery
- Refund
- Original payment method
- Cost to return
- $10 (see policy)
Sale and final-sale items
- Final sale: Sale / discounted items
- Final sale: Items marked final sale
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 15 days from delivery
- Cost to return
- $10 (see policy)
Bought something from Promesa?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Promesa's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.