Stores / Petal & Pup
Petal & Pup return policy
Returns shipped back within 30 days of delivery are accepted for a refund, store credit or exchange.
30days from delivery
- Refund
- Refund, store credit or exchange
- Cost to return
- Label through the returns portal
Sale and final-sale items
- Final sale: Items marked Final Sale
- Final sale: Items marked Not Eligible for Return
US vs Canada
Checked on Petal & Pup's Canada site.
- Window
- 30 days from delivery
- Cost to return
- No prepaid label: ship it with your own carrier
- Duties and taxes aren't refunded.
Bought something from Petal & Pup?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Petal & Pup's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.