60days from delivery
- Refund
- Original payment method
- Cost to return
- See the refund policy
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 60 days from delivery
- Cost to return
- See the refund policy
Bought something from Neutra?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Neutra's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.