Stores / Natori
Natori return policy
All items, including sale, can be returned unworn with tags within 30 days of the order date.
30days from your order
- Refund
- Original payment method or gift card
- Cost to return
- $5 on US orders under $300; free over $300
- Holiday
- Orders 2026-11-01 to 2026-12-24 can be returned until 2027-01-15
Good to know
- Legwear must be unopened. No direct exchanges.
US vs Canada
Checked on Natori's Canada site.
- Window
- 30 days from order
- Cost to return
- International return fees vary and are shown when you start the return
Bought something from Natori?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Natori's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.