Stores / Lulus
Lulus return policy
Postmark or drop off returns within 30 days of delivery, new with tags.
30days from delivery
- Refund
- Original payment method, 10-14 business days after arrival; free option for online store credit
- Cost to return
- $6 return fee for refunds; free for store credit
Sale and final-sale items
- Final sale: Items marked Final Sale on the product page
US vs Canada
Checked on Lulus's Canada site.
- Window
- 30 days from delivery
- Cost to return
- Label fee shown when you create the return, deducted from the refund
- Duties and taxes are refunded under the CREDITS program.
Bought something from Lulus?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Lulus's returns page · checked 2026-10-14. Policies change; confirm on the store's site before you ship a return.