Stores / Jimmy Choo
Jimmy Choo return policy
Register and send the return within 28 days of receiving your order.
28days from delivery
- Refund
- Original payment method (delivery charges excluded)
- Cost to return
- Free prepaid UPS label
Sale and final-sale items
- Final sale: Online fragrance orders
- Final sale: In store: exotic, made-to-order and sale items
Good to know
- Shoes must come back unmarked with box, dust bags and authenticity cards
US vs Canada
Not confirmed: Jimmy Choo's Canadian site didn't load; Canadian terms weren't confirmed.
- Window
- 28 days from delivery
- Cost to return
- Free prepaid UPS label
Bought something from Jimmy Choo?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Jimmy Choo's returns page · checked 2026-10-14. Policies change; confirm on the store's site before you ship a return.