Stores / Gap

Gap return policy

30 days from delivery for online orders.

30days from delivery
Refund
Original payment method
Cost to return
Free in store; $6 for mail returns by non-members (free for Gap Good Rewards members)
Holiday
Orders 2026-10-15 to 2026-12-24 can be returned until 2027-01-15

Sale and final-sale items

  • Final sale: Final sale items
  • Final sale: Encore Market items
  • Final sale: Masks

Good to know

  • Premier members get 45 days and All-Access cardmembers 60 days (store credit after day 30)
  • Third-party seller and marketplace orders are excluded

US vs Canada

Checked on Gap's Canada site.

Window
30 days from delivery
Cost to return
Free (mail or most stores)
  • Swimwear and maternity can only be returned by mail.
  • Items marked mail-only can't go back to a store.

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Source: Gap's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.