14days from delivery
- Refund
- Original payment method (shipping not refunded)
- Cost to return
- Prepaid label included with eligible orders; free in US stores
Sale and final-sale items
- Final sale: Final sale items
Good to know
- No online exchanges; exchange in US Ganni stores
US vs Canada
Checked on Ganni's Canada site.
- Window
- 14 days from delivery
- Cost to return
- C$20 return fee (Global-e)
Bought something from Ganni?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Ganni's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.