Stores / Free People
Free People return policy
Refund to original payment if it reaches the warehouse within 30 days of delivery; e-gift card after that.
30days from delivery
- Refund
- Original payment within 30 days; e-gift card after
- Cost to return
- Not confirmed
- After that
- Free People e-gift card until day 365
- Holiday
- Orders 2026-10-01 to 2026-12-24 can be returned until 2027-01-31
Sale and final-sale items
- Final sale: Vintage Loves
- Final sale: Some FP Mart items
Good to know
- FP MART items go back to the seller
US vs Canada
Not confirmed: Free People's Canadian returns page didn't load its terms.
- Window
- 30 days from delivery
- Cost to return
- Not confirmed
Bought something from Free People?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Free People's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.