Stores / Frank And Oak
Frank And Oak return policy
Online orders: request a free return label within 15 days of shipping, then mail it within 2 weeks.
15days from shipping
- Refund
- Original payment method
- Cost to return
- Free return shipping in Canada and the US
Sale and final-sale items
- Frank And Oak purchases made during sale events are final sale.
- Final sale: Everything bought during sale events since April 2, 2025
- Final sale: Clearance (prices ending in .97)
- Final sale: Gift cards and face masks
Good to know
- No direct exchanges
Canada vs US
Checked on Frank And Oak's US site.
- Window
- 15 days from shipping
- Cost to return
- Free return shipping in the US too
Bought something from Frank And Oak?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Frank And Oak's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.