Stores / Express
Express return policy
Returns with a receipt or order number within 30 days of delivery.
30days from delivery
- Refund
- Original payment method
- Cost to return
- $6.99 deducted for their return label; free in US stores
Sale and final-sale items
- Final sale: $6+ clearance items (online only)
- Final sale: Items marked Final Sale
Good to know
- No online exchanges
US vs Canada
Checked on Express's Canada site.
- Window
- 60 days from order
- Cost to return
- Call (888) EXP-1980 for return instructions (Canada returns address on the policy)
Bought something from Express?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Express's returns page · checked 2026-10-14. Policies change; confirm on the store's site before you ship a return.