30days from your order
- Refund
- Original payment method (original shipping not refunded)
- Cost to return
- Free prepaid UPS label
Sale and final-sale items
- Final sale: Items marked Final Sale
- Final sale: Collaboration and special-event products
US vs Canada
Checked on Crocs's Canada site.
- Window
- 30 days from order
- Cost to return
- Free prepaid UPS label
- Store returns are capped at $250.
Bought something from Crocs?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Crocs's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.