Stores / COS
COS return policy
Full-price items: 30 days from purchase. Sale items: 14 days from delivery.
30days from your order
- Refund
- Original payment method
- Cost to return
- $8 per order for mail returns; free in store
Sale and final-sale items
- COS sale items can be returned within 14 days of delivery, unless marked final sale.
- Final sale: Items marked FINAL SALE
- Final sale: Outlet purchases
- Final sale: Undergarments and pierced jewelry
Good to know
- No online exchanges
US vs Canada
Checked on COS's Canada site.
- Window
- 30 days from order
- Cost to return
- $5 return shipping fee deducted
Bought something from COS?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: COS's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.