30days from delivery
- Refund
- Original payment method
- Cost to return
- Free (continental US, label in the box)
Sale and final-sale items
- Final sale: Gift cards
Good to know
- Converse By You custom shoes can also be returned within 30 days
US vs Canada
Checked on Converse's Canada site.
- Window
- 30 days from delivery
- Cost to return
- $10 restocking fee unless you added Return Coverage
- Only converse.ca purchases can be returned under this policy.
Bought something from Converse?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Converse's returns page · checked 2026-10-15. Policies change; confirm on the store's site before you ship a return.