Stores / Coach
Coach return policy
30 days, by mail or at a Coach or Coach Outlet store. Unused with all tags.
30days from your order
- Refund
- Original payment method
- Cost to return
- $7 deducted for the prepaid mail label; free in store
Sale and final-sale items
- Final sale: Made-to-order, customized or monogrammed items
- Final sale: Leather care products
- Final sale: Fragrance
Good to know
- Gift receipt returns get a Coach merchandise card
US vs Canada
Checked on Coach's Canada site.
- Window
- 30 days from order
- Cost to return
- $7 deducted with the prepaid label; free at Coach or Coach Outlet stores
- Customized and made-to-order items are final sale.
Bought something from Coach?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemSource: Coach's returns page · checked 2026-10-13. Policies change; confirm on the store's site before you ship a return.